The Cactus and Snowflake at Work : How the Logical and Sensitive Can Thrive Side by Side

Thinkers (who lead with their heads) and Feelers (who lead with their hearts) can combine their strengths and work together if they follow the sage advice in this playful but practical guide. On the famed Myers-Briggs personality scale, Thinkers are guided by objective principles and impersonal facts and Feelers put more weight on personal concerns and the people involved. Like the introvert/extrovert divide, this simple distinction lays the groundwork for the profoundly different ways that individuals make sense of and engage in both the workplace and the world. Devora Zack, a Feeler who proudly calls herself a snowflake, says we can directly control only three things: what we say, what we think, and what we do. Zack makes a strong case that the best use of our energy is to focus on our own reactions and perceptions rather than trying to fix or change others. The book includes an assessment that readers can take to learn their placement on the Thinker/Feeler spectrum before exploring different modes of communication and motivation based on personality type. Zack guides her readers to channel their emotions and successfully connect with those on the other side, both inside and outside of the workplace.